Delivery & Returns

Delivery

FREE UK DELIVERY
Delivery time 1-2 working days.

OVERSEAS ORDERS
Estimated delivery time for rest of the world 3-7 days. Delivery cost is shown in the basket and varies from country to country.

We will confirm receipt of your order by email. We will confirm when your Goods have been dispatched by email. Deliveries require a signature. We deliver to most international address at highly competitive rates. For international orders carriage costs will be clearly shown when you select your delivery destination. All items ordered before noon will normally be dispatched the same day, at peak periods it may not always be possible to guarantee this service. We do not normally deliver at the weekend.

Our regular couriers do not deliver to PO boxes or Forces addresses. Please contact us so we can arrange an alternative delivery method.

Peel Off Print Co are responsible for ensuring that Goods are adequately packaged for safe transportation of Goods supplied. Where applicable the Customer is responsible for ensuring the safe onward transportation where Peel Off Print Co are delivering to any central distribution centre, holding warehouse or other such building, where the items will be split and transported onwards. Peel Off Print Co does not guarantee that any individual item's packaging will be sufficient for onward transportation unless a specific agreement has been made when the contract is agreed. Peel Off Print Co reserve the right to make additional charges where such a requirement becomes apparent at a later stage.

Delivery charges
All product prices are ex-works.  Delivery charges are quoted separately. The cost of carriage shall be paid by the Customer.  The delivery cost is determined by destination and weight of Goods, including any outer packaging as shall reasonably be required to ensure that no damage occurs during transit.  Peel Off Print Co reserves the right to select the transport company used and will endeavour to consistently seek the best possible price for the Customer insofar as this does not affect quality of service.  The Customer may use their own shipper and in this instance are responsible for all charges involved in collecting Goods from Peel Off Print Co premises.

Import duty
If you are outside the EU it is possible your country will ask you to pay duties and taxes on the goods you are importing. Each country has it's own laws and the amount payable varies from one item to the next, usually between 0-10% of the order value. Most shipments will incur no charges at all.

We cannot provide a value of duties & taxes before an order has shipped, this is at the discretion of the Customs Authority. Most shipments will incur no charges at all. Any duties & taxes are the responsibility of the receiver and should be paid to the delivery company at their request. The delivery company will contact you directly if there is anything to pay. Payment of duties & taxes must be made prior to, or on receipt of goods. The delivery company will contact you via email, phone or fax to advise of additional charges. Delayed response may incur further charges, so immediate reply is important!

Guarantee & Returns

If for any reason you are not entirely happy with your online purchase you may return it to us within 14. days of receipt. We will happily replace, exchange or refund your items.

All Goods returned must be as new. The responsibility for the return delivery, and costs lie with the Customer. Upon return the Goods will be inspected and a refund made within 7 days.

Damaged Goods
Please report any damages or non-delivery immediately - no complaints for transit damage can be considered unless made in writing within 10 days of receipt of Goods. Any claim for damaged or defective Goods can only be entertained if the Goods are returned to Peel Off Print Co in their original packaging or similar suitable packaging to ensure sufficient protection in transit or if the Goods are made available for collection from the location to which they were originally delivered by Peel Off Print Co or its authorised agents.

Faulty Goods, warranties and liabilities
Subject to conditions and provided the total price has been paid by the due date for payment, Peel Off Print Co warrants that the Goods will correspond with their specification at the time of delivery and will be free from defects in material and workmanship. Peel Off Print Co will (at its own choice) either replace, repair, or give credit for Goods found to be faulty within Peel Off Print Co’s warranty period relevant to Goods of that type. Unless otherwise stated the standard warranty period for all Goods supplied by Peel Off Print Co will be 12 months from the date of purchase.

Peel Off Print Co will as far as possible endeavour to ensure that all Goods supplied are safe and compliant with any relevant standards with regard to the specific intended and stated use for the Goods. Peel Off Print Co cannot be held responsible for defects arising from misuse or mishandling of Goods. Any fault or damage to the Goods supplied should be reported to Peel Off Print Co immediately, failure to do so may affect the warranty.

The Customer will indemnify and keep indemnified Peel Off Print Co against all claims, proceedings, costs and expenses in connection with any third party claim based upon any allegation that the safety of the Goods (or materials or components comprised within the Goods or any Goods in which the Goods are incorporated) is not such as persons are generally entitled to expect, save where such deficiency in their safety was present at the time the Goods were dispatched to the Customer or its agents by Peel Off Print Co or its agents.

  • Seriously awesome concept for your little creatives.

    My budding stylist could not have been prouder of the masterpieces they created, completely independently! Be prepared for them to be worn day and night with pride. Thank you iPOP for inspiring our kiddies.

    Claudia

  • A new experience for all of us. Have to say I enjoyed it very much too!

    Inspiring and educational, it’s also very hard to go wrong so the finished piece looks great! The children loved it, and they made something they actually enjoy wearing, which is a total win. I’d buy this again for my children.

    Katie

  • Our daughters (6 and 3) loved iPOP & their new t-shirts.

    The little one helped sort the colours while the bigger one let her creative side out. It kept them amused for hours and they were delighted with their finished T-shirts, proudly telling their friends “I made this”.

    Sarah

  • Affordable

  • Mess-Free

  • Non-Toxic

  • Educational